Claims - New & Existing
Find all the contact details you need to make a new claim or enquire about an existing claim here.

Highway Car, Motorcycle and Specialist Vehicle
UK - 0845 373 1241
Reporting new claims:
Monday - Friday 8:00am - 9:00pm, Saturday 8:00am - 5:00pm
Existing claims enquiries:
Monday - Friday 9:00am - 5.30pm
Out of hours message service available.
General Enquiries
Tel: 0845 373 1240
Email: enquiries@highway-insurance.co.uk
Calls may cost up to 10p a minute from UK landlines plus network extras, mobile charges may vary.
Claims against customers
Third party dedicated helpline:
Tel: 0845 362 7796
Monday – Friday 8:30am – 6:00pm, Saturday 9:00am – 1:00pm
Highway Van Product
GB Claims – 0845 337 2671
Monday - Friday 8:00am - 9:00pm , Saturday 8:00am - 5:00pm
Out of hours message service available.
General Enquiries
Tel: 0845 373 1240
Email: enquiries@highway-insurance.co.uk
Calls may cost up to 10p a minute from UK landlines plus network extras, mobile charges may vary.
Claims against customers
Third party dedicated helpline:
Tel: 0845 362 7796
Monday – Friday 8:30am – 6:00pm, Saturday 9:00am – 1:00pm
ABC Insurance
ABC Car Insurance
Claims Reporting: 0845 640 5105
Existing Claims: 0845 640 5109
Repairs: 0845 650 0636
ABC Home Insurance
Claims Reporting: 0845 640 5914
Domestic Emergency: 0845 605 7863
LV= Truck and Fleet products
GB Claims – 0845 337 2671
Monday - Friday 8:00am - 9:00pm , Saturday 8:00am - 5:00pm
Out of hours message service available.
General Enquiries
Tel: 0845 373 1244
Email: enquiries@highway-insurance.co.uk
Calls may cost up to 10p a minute from UK landlines plus network extras, mobile charges may vary.
Claims against customers
Third party dedicated helpline:
Tel: 0845 362 7796
Monday – Friday 8:30am – 6:00pm, Saturday 9:00am – 1:00pm
LV= Hire & Reward Product
Reporting new claims:
UK - 0871 221 5229
Monday - Friday 8:00am - 9:00pm, Saturday 8:00am - 5:00pm
Existing claims enquiries:
UK - 0845 189 8852
Monday - Friday 8:00am - 5.00pm
Out of hours message service available.
General Enquiries
Tel: 0845 373 1240
Email: enquiries@highway-insurance.co.uk
Calls may cost up to 10p a minute from UK landlines plus network extras, mobile charges may vary.
Claims against customers
Third party dedicated helpline:
Tel: 0845 362 7796
Monday – Friday 8:30am – 6:00pm, Saturday 9:00am – 1:00pm
LV= Motor Trade product
Reporting new claims: 0845 373 1241
Monday - Friday 8:00am - 9:00pm, Saturday 8:00am - 5:00pm
Existing claims enquiries: 0845 373 1244
Monday - Friday 9:00am - 5.30pm
Out of hours message service available.
General Enquiries
Tel: 0845 373 1240
Email: enquiries@highway-insurance.co.uk
0845 373 1241
Calls may cost up to 10p a minute from UK landlines plus network extras, mobile charges may vary.
Claims against customers
Third party dedicated helpline:
Tel: 0845 362 7796
Monday – Friday 8:30am – 6:00pm, Saturday 9:00am – 1:00pm
LV= Business Insurance product
Claims
Tel: 0845 640 5170
Address:
Commercial Claims
2nd Floor
69 Park Lane
Croydon
Surrey
CR9 1BG
LV= Office and Surgery, Property Owners, Restaurant, Shop, Pub and Hotel and Guesthouse products
Claims
Tel: 0845 640 5170
Address:
Commercial Claims
2nd Floor
69 Park Lane
Croydon
Surrey
CR9 1BG
To help continually improve customer service, calls may be monitored and/or recorded.
