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Claims - New & Existing

Find all the contact details you need to make a new claim or enquire about an existing claim here.

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Highway Car, Motorcycle and Specialist Vehicle


UK - 0845 373 1241

Reporting new claims:
Monday - Friday 8:00am - 9:00pm, Saturday 8:00am - 5:00pm

Existing claims enquiries:
Monday - Friday 9:00am - 5.30pm
Out of hours message service available.

General Enquiries
Tel: 0845 373 1240

Email: enquiries@highway-insurance.co.uk

Calls may cost up to 10p a minute from UK landlines plus network extras, mobile charges may vary.


Claims against customers

Third party dedicated helpline:

Tel: 0845 362 7796
Monday – Friday  8:30am – 6:00pm, Saturday 9:00am – 1:00pm


Highway Van Product


GB Claims – 0845 337 2671

Monday - Friday 8:00am - 9:00pm , Saturday 8:00am - 5:00pm
Out of hours message service available.

General Enquiries
Tel: 0845 373 1240

Email: enquiries@highway-insurance.co.uk

Calls may cost up to 10p a minute from UK landlines plus network extras, mobile charges may vary.


Claims against customers

Third party dedicated helpline:

Tel: 0845 362 7796
Monday – Friday  8:30am – 6:00pm, Saturday 9:00am – 1:00pm


ABC Insurance


ABC Car Insurance

Claims Reporting: 0845 640 5105

Existing Claims: 0845 640 5109

Repairs: 0845 650 0636

ABC Home Insurance

Claims Reporting: 0845 640 5914

Domestic Emergency: 0845 605 7863


LV= Truck and Fleet products


GB Claims – 0845 337 2671

Monday - Friday 8:00am - 9:00pm , Saturday 8:00am - 5:00pm
Out of hours message service available.

General Enquiries
Tel: 0845 373 1244

Email: enquiries@highway-insurance.co.uk

Calls may cost up to 10p a minute from UK landlines plus network extras, mobile charges may vary.


Claims against customers

Third party dedicated helpline:

Tel: 0845 362 7796
Monday – Friday  8:30am – 6:00pm, Saturday 9:00am – 1:00pm


LV= Hire & Reward Product


Reporting new claims:
UK - 0871 221 5229

Monday - Friday 8:00am - 9:00pm, Saturday 8:00am - 5:00pm

Existing claims enquiries:
UK - 0845 189 8852

Monday - Friday 8:00am - 5.00pm
Out of hours message service available.

General Enquiries
Tel: 0845 373 1240

Email: enquiries@highway-insurance.co.uk

Calls may cost up to 10p a minute from UK landlines plus network extras, mobile charges may vary.


Claims against customers

Third party dedicated helpline:

Tel: 0845 362 7796
Monday – Friday  8:30am – 6:00pm, Saturday 9:00am – 1:00pm


LV= Motor Trade product


Reporting new claims: 0845 373 1241
Monday - Friday 8:00am - 9:00pm, Saturday 8:00am - 5:00pm

Existing claims enquiries: 0845 373 1244
Monday - Friday 9:00am - 5.30pm
Out of hours message service available.

General Enquiries
Tel: 0845 373 1240

Email: enquiries@highway-insurance.co.uk

0845 373 1241

Calls may cost up to 10p a minute from UK landlines plus network extras, mobile charges may vary.


Claims against customers

Third party dedicated helpline:

Tel: 0845 362 7796
Monday – Friday  8:30am – 6:00pm, Saturday 9:00am – 1:00pm


LV= Business Insurance product


Claims
Tel: 0845 640 5170

Address: 
Commercial Claims
2nd Floor
69 Park Lane
Croydon
Surrey
CR9 1BG


LV= Office and Surgery, Property Owners, Restaurant, Shop, Pub and Hotel and Guesthouse products


Claims
Tel: 0845 640 5170

Address: 
Commercial Claims
2nd Floor
69 Park Lane
Croydon
Surrey
CR9 1BG


To help continually improve customer service, calls may be monitored and/or recorded.

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