Claims (New & Existing)
Find all the contact details you need to make a claim here.

Highway Car, Motorcycle and Specialist Vehicle
UK - 0871 222 6062
Calls may cost up to 10p a minute from UK landlines plus network extras, mobile charges may vary.
Reporting new claims:
Monday - Friday 8:30am - 6:00pm, Saturday 9:00am - 1:00pm
Existing claims enquiries:
Monday - Friday 9:00am - 5.30pm
Out of hours message service available.
Tel: 0871 222 1110
Calls may cost up to 10p a minute from UK landlines plus network extras, mobile charges may vary.
Email: enquiries@highway-insurance.co.uk
Claims against customers
Third party dedicated helpline:
(Monday – Friday 8:30am – 6:00pm, Saturday 9:00am – 1:00pm)
Tel: 0845 362 7796
Highway Van Product
GB Claims – 0845 337 2671
Northern Ireland Claims - 0871 222 6062
Calls may cost up to 10p a minute from UK landlines plus network extras, mobile charges may vary.
Monday - Friday 8:30am - 6:00pm , Saturday 9:00am - 1:00pm
Out of hours message service available.
Tel: 0871 222 1110
Calls may cost up to 10p a minute from UK landlines plus network extras, mobile charges may vary.
Email: enquiries@highway-insurance.co.uk
Claims against customers
Third party dedicated helpline
(Monday – Friday 8:30am – 6:00pm, Saturday 9:00am – 1:00pm)
Tel: 0845 362 7796
ABC Insurance Car product
First Notification of Loss: 0845 640 5105
Post First Notification of Loss: 0845 640 5109
Repairs: 0845 650 0636
LV= Truck and Fleet products
GB Claims – 0845 337 2671
Northern Ireland Claims - 0871 222 6062
Calls may cost up to 10p a minute from UK landlines plus network extras, mobile charges may vary.
Monday - Friday 8:30am - 6:00pm , Saturday 9:00am - 1:00pm
Out of hours message service available.
Tel: 0871 222 1110
Calls may cost up to 10p a minute from UK landlines plus network extras, mobile charges may vary.
Email: enquiries@highway-insurance.co.uk
Claims against customers
Third party dedicated helpline
(Monday – Friday 8:30am – 6:00pm, Saturday 9:00am – 1:00pm)
Tel: 0845 362 7796
LV= Hire & Reward Product
UK - 0871 221 5229
Calls may cost up to 10p a minute from UK landlines plus network extras, mobile charges may vary.
Reporting new claims:
Monday - Friday 8:30am - 6:00pm, Saturday 9:00am - 1:00pm
Existing claims enquiries:
Monday - Friday 9:00am - 5.30pm
Out of hours message service available.
Tel: 0871 222 1110
Calls may cost up to 10p a minute from UK landlines plus network extras, mobile charges may vary.
Email: enquiries@highway-insurance.co.uk
Claims against customers
Third party dedicated helpline:
(Monday – Friday 8:30am – 6:00pm, Saturday 9:00am – 1:00pm)
Tel: 0845 362 7796
LV= Motor Trade product
UK - 0871 222 6062
Calls may cost up to 10p a minute from UK landlines plus network extras, mobile charges may vary.
Reporting new claims:
Monday - Friday 8:30am - 6:00pm, Saturday 9:00am - 1:00pm
Existing claims enquiries:
Monday - Friday 9:00am - 5.30pm
Out of hours message service available.
Tel: 0871 222 1110
Calls may cost up to 10p a minute from UK landlines plus network extras, mobile charges may vary.
Email: enquiries@highway-insurance.co.uk
Claims against customers
Third party dedicated helpline:
(Monday – Friday 8:30am – 6:00pm, Saturday 9:00am – 1:00pm)
Tel: 0845 362 7796
LV= Business Insurance product
Claims
Tel: 0845 640 5170
Address:
Commercial Claims
2nd Floor
69 Park Lane
Croydon
Surrey
CR9 1BG
LV= Office and Surgery, Property Owners, Restaurant, Shop, Pub and Hotel and Guesthouse products
Claims
Tel: 0845 640 5170
Address:
Commercial Claims
2nd Floor
69 Park Lane
Croydon
Surrey
CR9 1BG
To help continually improve customer service, calls may be monitored and/or recorded.
