MID Team
We have a dedicated team to help anyone who deals with the MID.

Commercial lines
Commercial motor Insurance:
Fleet Insurance
Hire and Reward Insurance
Motor Trade Insurance
Truck Insurance
Personal lines
ABC Insurance:
Car Insurance
Highway:
Car Insurance
Motorcycle Insurance
Specialist Vehicle Insurance
Van Insurance
Fleet Insurance
If you have any concerns or queries regarding MID for this product please contact a member of the dedicated MID Team who will be more than happy to assist you.
Telephone:
0845 373 1243 Option 1
Calls may cost up to 10p per minute from UK landlines plus network extras, mobile charges may vary.
Fax:
01277 359 105
Email:
MIDoperations@lv.com
Ways to advise us of the vehicle changes
There are different ways to inform us:
- Download and complete the template and instruction sheet.
- Ask the MID Team to send a template and instruction sheet to you. This can be sent to you or your client either by Email or fax as requested. The changes on the template can then be sent to the MID Team using either of the following methods:
Email: fleetmid@lv.com - Fax: 01277 359 105
- For Motor Trade policyholders with 10 changes or less we can accept the changes over the telephone on 0845 373 1243 Option 1.
- Reporting direct to the MID. After some research LV= has taken the decision to allow brokers (on behalf of policyholders) and policyholders to go direct to the MID to make changes. For more information about how to do this please contact the MID team on 0845 373 1243 Option 1.
Hire and Reward Insurance
If you have any concerns or queries regarding MID for this product please contact a member of the dedicated MID Team who will be more than happy to assist you.
Telephone:
0845 373 1243 Option 1
Calls may cost up to 10p per minute from UK landlines plus network extras, mobile charges may vary.
Fax:
01277 359 105
Email:
MIDoperations@lv.com
Motor Trade Insurance
If you have any concerns or queries regarding MID for this product please contact a member of the dedicated MID Team who will be more than happy to assist you.
Telephone:
0845 373 1243 - Option 1
Calls may cost up to 10p per minute from UK landlines plus network extras, mobile charges may vary.
Fax:
01277 359 105
Email:
Fleetoperations@lv.com
Motor Trade new business
For all Motor Trade new business brokers must now complete a proforma on the inception date of the policy.
Once the proforma has been completed it should be sent to the Commercial Underwriting Team by one of the following methods:
Email:
MIDoperations@LV.com
Fax:
01277 359 105
Ways to advise us of the vehicle changes
There are different ways to inform us:
- Download and complete the template and instruction sheet.
- Ask the MID Team to send a template and instruction sheet to you. This can be sent to you or your client either by Email or fax as requested. The changes on the template can then be sent to the MID Team using either of the following methods:
Email: fleetmid@lv.com
Fax: 01277 359 105 - For Motor Trade policyholders with 10 changes or less we can accept the changes over the telephone on 0845 373 1243 Option 1.
- Reporting direct to the MID. After some research LV= has taken the decision to allow brokers (on behalf of policyholders) and policyholders to go direct to the MID to make changes. For more information about how to do this please contact the MID team on 0845 373 1243 – Option 1
Truck Insurance
If you have any concerns or queries regarding MID for this product please contact a member of the dedicated MID Team who will be more than happy to assist you.
Telephone:
0845 373 1243 – Option 1
Calls may cost up to 10p per minute from UK landlines plus network extras, mobile charges may vary.
Fax:
01277 359 105
Email:
MIDoperations@lv.com
ABC Insurance
If you have concerns or queries regarding MID for this product please contact us on the email address below and one of our dedicated team will be happy to assist you.
Email:
ABCPersonalLinesUW@lv.com
Highway Car Insurance
If you have any concerns or queries regarding MID for this product please contact a member MID Team who will be more than happy to assist you.
Telephone:
0845 373 1243 - Option 4
Calls may cost up to 10p per minute from UK landlines plus network extras, mobile charges may vary.
Fax:
01277 359 181
Email:
MID.Team@lv.com
Motorcycle Insurance
If you have any concerns or queries regarding MID for this product please contact a member of the dedicated MID Team who will be more than happy to assist you.
Telephone:
0845 373 1243 - Option 4
Calls may cost up to 10p per minute from UK landlines plus network extras, mobile charges may vary.
Fax:
01277 359 181
Email:
MID.Team@lv.com
Specialist Vehicle Insurance
If you have any concerns or queries regarding MID for this product please contact a member of the dedicated MID Team who will be more than happy to assist you.
Telephone:
0845 373 1243 - Option 4
Calls may cost up to 10p per minute from UK landlines plus network extras, mobile charges may vary.
Fax:
01277 359 181
Email:
MID.Team@lv.com
Van Insurance
If you have any concerns or queries regarding MID for this product please contact a member of the dedicated MID Team who will be more than happy to assist you.
Telephone:
0845 373 1243 - Option 4
Calls may cost up to 10p per minute from UK landlines plus network extras, mobile charges may vary.
Fax:
01277 359 181
Email:
MID.Team@lv.com
Further MID Information
For further information regarding compliance with MID regulations, you can visit www.mib.org.uk.
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