Builder assessing job

Our Building Contractor Network – a one-stop-shop for your customers’ building repairs

5 min

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If you think our building contractors are LV= partners in the claims journey, you’ve hit the nail on the head.

Our LV= Building Contractor Network (BCN) is a national network of local contractors who work in partnership with LV= throughout the building claims process. From initial validation through to drying and property repairs, our collaborative relationship helps to avoid unnecessary delays, making sure we provide a fast and seamless service.

How does our Building Contractor Network work?

It’s a one-stop-shop for building repairs – our contractors carry out all elements of the repair process, making it quicker and smoother for your customers as they don’t need to deal with multiple parties. But there’s more – our network can also undertake drying, trace and access, asbestos sampling and, most importantly, fully validate and settle claims up to £30k.

Icon of a tool box and a stack of coins


  • We have 39 building contractors and over 140 roofers across the country to make sure we’re on site quickly, especially during weather events.

  • All contractors within the network can validate and settle claims on LV=’s behalf up until £30K.

  • We offer a 2-year guarantee on works (labour only, materials are as per manufacturers guarantee).

  • All network approved contractors comply with health and safety legislation and are regularly audited by LV=

Green Heart Standard 

As part of our commitment to making sure our suppliers have a positive social impact, the LV= Green Heart Standard has been launched with our Building Contractor Network. The Green Heart Standard helps suppliers become more environmentally-friendly and have a positive social impact.

Heart in mind

Mental Health Awareness
We’ve joined forces with the Lighthouse Club charity, to give all suppliers’ staff free and easy access to mental health support services, financial aid and training.

Heart in hands

Contractors will use our supplier Recycling Lives as part of their waste management services, not only improving their recycling rates, but also having a tangible social impact through programmes that include food re-distribution and residential support for the homeless.

Open book with coffee

Contractors will need to participate and become actively involved in industry apprenticeship schemes to help safeguard the future of the sector and address the current skills shortage.

Supporting customers

Diversity and Inclusion
LV= is working with contractors to develop diversity and inclusion programmes, making sure all employees are treated equally and fairly.

What we’ve achieved so far:

  • 75% of our Building Contractor Network achieved Green Heart Standard
  • 26 Mental Health first aiders trained
  • 4 contractors with solar panels installed at premises
  • 20 electric vehicles in use for surveying LV= jobs
  • Moving to usage of 100% FSC® certified timber in our repairs

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