Do your customers know how to avoid claims farming or recognise a vishing call?
In June last year, Citizens Advice warned that more than three quarters of UK adults had been targeted by a scam in 2022 – a 14% increase compared with 2021. It comes with the rising cost of living as crafty scammers are taking advantage of peoples increased financial vulnerability.
So, we want to make sure you and your customers are aware of claims farming and the ever-growing fraudulent behaviour surrounding claims. That’s why we’ve created a handy guide packed full of useful info and advice to help keep your customers safe from scammers, including:
- Insurance vishing – what is it and what to do if you think you’ve been vished
- Why claims farmers could cost you money
- How cold callers get people’s details