cookie policy

Here's what we do with cookies and why

Let’s talk about how we use cookies and how you can manage or delete cookies on your browser

Our cookies don’t store sensitive or personal information like your name, address or payment details, they simply remember your preferences and help us gather information anonymously about how our web pages are performing.

You can manage your cookie settings using the link below.

For guidance on how to restrict or delete cookies on your browser please see our page on how to manage cookies on your computer.

See the list of cookies we use on our websites below.
Some cookies are set by LV= GI (“first party cookies”) whereas others are set by third party companies (“third party cookies”).

Third party cookies are cookies placed by our approved business partners from a different website, for example, where a page has embedded content from other sites, you may be sent cookies from these websites. We don’t control the setting of third party cookies and recommend you check the privacy and cookie policies of those websites for information about them and how to manage them. We can’t accept any responsibility for any content contained in these third party websites

Strictly necessary cookies

Cookie name	Host	Duration	Type	Cookie purpose
ARRAffinitySameSite	.www.lvbroker.co.uk	Session	1st party	This cookie is set by Windows Azure cloud, and is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session.
ARRAffinitty	.www.lvbroker.co.uk	Session	1st party	ARRAffinity cookie is set by Azure app service, and allows the service to choose the right instance established by a user to deliver subsequent requests made by that user.
LIVERPOOLVICTORIA_ENSIGHTEN_PRIVACY_BANNER_LOADED LIVERPOOLVICTORIA_ENSIGHTEN_PRIVACY_BANNER_VIEWED LIVERPOOLVICTORIA_ENSIGHTEN_PRIVACY_MODAL_LOADED LIVERPOOLVICTORIA_ENSIGHTEN_PRIVACY_MODAL_VIEWED	.www.lvbroker.co.uk	1 year	1st party	These cookies handle the logic for when the Cookie banner should be reshown.
LIVERPOOLVICTORIA_ENSIGHTEN_PRIVACY_Performance	.www.lvbroker.co.uk	1 year	1st party	This cookie holds the user preference for the cookie category 'Performance'.
LIVERPOOLVICTORIA_ENSIGHTEN_PRIVACY_Targeting	.www.lvbroker.co.uk	1 year	1st party	This cookie holds the user preference for the cookie category 'Targeting'.
_Hose-SessionId	.www.lvbroker.co.uk	Session	1st party
sfdc-stream	portal.lvbroker.co.uk	3 hours	1st party	Used to properly route server requests within Salesforce infrastructure for sticky sessions.
CookieConsentPolicy	portal.lvbroker.co.uk	1 year	1st party	Used to apply end-user cookie consent preferences set by our client-side utility.
LSKey-c$CookieConsentPolicy	portal.lvbroker.co.uk	1 year	1st party	Used to retrive the consent value
renderCtx	portal.lvbroker.co.uk	Session	1st party	Used to store site parameters in the session for reuse across requests by a single client for functionality and performance reasons.
pctrk	portal.lvbroker.co.uk	Session	1st party	Used to track unique page visitors in Experiences.
oid	.portal.lvbroker.co.uk	2 years	1st party	Stores the last logged in org for redirecting requests. Used for logging whether the cookie is present in site and community guest-user requests.
inst	portal.lvbroker.co.uk	Session	1st party	Used to redirect requests to an instance when bookmarks and hardcoded URLs send requests to a different instance. This type of redirect can happen after an org migration, a split, or after any URL update.
sid	.portal.lvbroker.co.uk	Session	1st party	Session ID
oinfo	portal.lvbroker.co.uk	3 months	1st party	Tracks the last logged in org
clientSrc	.portal.lvbroker.co.uk	Session	1st party	Used for security protections
sid_Client	.portal.lvbroker.co.uk	Session	1st party	Used to detect and prevent session tampering.
BrowserId	.force.com	1 year	1st party	This cookie is used for security protections
BrowserId_sec	.force.com	1 year	1st party	This cookie is used for security protections
SC_ANALYTICS_GLOBAL_COOKIE	.www.lvbroker.co.uk	10 years	1st party	This cookie is associated with the Sitecore Content Management System as is used for web analytics to identify repeat visits by unique users.

Performance cookies

Cookie name	Host	Duration	Type	Cookie purpose
_gat_gtag_UA_123062254_1	.lvbroker.co.uk	1 minute	1st party	Set by Google to distinguish users.
da_intState	.lvbroker.co.uk	30 mins	1st party	Used to collect information about how visitors use lvbroker.co.uk. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
da_sid	.lvbroker.co.uk	30 mins	1st party	Used to collect information about how visitors use lvbroker.co.uk. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
da_lid	.lvbroker.co.uk	1 year	1st party	Used to collect information about how visitors use lvbroker.co.uk. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
_gid	.lvbroker.co.uk	1 day	1st party	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
_ga	.lvbroker.co.uk	2 years	1st party	Used to track site users with a Google Analytics tracking ID
_ga_3V5XQP3GB8	.lvbroker.co.uk	2 years	1st party	Used to persist session state
autocomplete	portal.lvbroker.co.uk	60 days	1st party	Determines if the login page remembers the user's username.
activeView	portal.lvbroker.co.uk	Session	3rd party	In Salesforce Classic, used to remember the last user selection for 'Articles' or 'Translations' tab in Article Management.