Find out more about how legislation has steered whiplash claims
On 31 May 2022, the personal injury claim process changed for people involved in Road Traffic Accidents (RTA) and suffer a low value whiplash injury.
A little bit of background
In 2018, the government introduced the Civil Liability Act which is a package of measures to reform the way that low value personal injury claims, arising from Road Traffic accidents, are dealt with.
This legislation was introduced to respond to the increased costs of motor premiums, attributed to whiplash claims, with the intention of reducing both injury claims frequency, and cost.
This package of reforms is more commonly known as the Whiplash Reforms and aims to reduce the cost of motor insurance for customers. It came into effect for accidents on, or after, 31 May 2021.