Our phone numbers have changed for you and your customers
We’re replacing our current 0800 numbers with new 0330 numbers. This means how you and your customers contact us will change.
Everything you need to know
We’re changing our phone numbers for broker support and customer claims.
Our new numbers are already live and over the next few weeks and months, you’ll notice our phone numbers change across our websites, email signatures, Broker Portal and policy documents.
Don't worry if you or your customers call one of our old numbers, the call will still reach us until the end of December 2023. Our new 0330 numbers will be charged at your standard network rate.
Please keep your colleagues in the loop by letting them know of this change.